1. Scope and controller
Arani is operated by Samuel Eguino, NIT 9392721015, Cochabamba, Bolivia (“arani,” “we,” “us,” or “our”). We are responsible for the personal data described in this policy.
This policy applies to aranistudio.app, app.aranistudio.app, api.aranistudio.app, mcp.aranistudio.app, Connect Links, and related support communications.
2. Information we collect
Account and Organization information
We process your name, email address, protected authentication credentials, session information, Organization membership, and Brand names.
Connected Account information
When you authorize a social platform through its official OAuth process, we receive the identifiers, handles, labels, permissions, time zones, account metadata, and authorization credentials needed to operate the Connected Account.
Posts, media, and delivery records
We process captions, uploaded images and videos, schedules, per-platform tailoring, delivery statuses, platform post identifiers, Receipts, and analytics returned by connected platforms.
Inbox information
To provide the unified Inbox, we may process WhatsApp Conversations and Messages, public Comments and replies, timestamps, author handles, and contact names or phone numbers when the connected platform supplies them.
Developer and operational information
We process API Key identifiers, grants and permissions, Webhook Endpoints, Events, Audit Entries, request metadata, and security records. Secret credentials are protected and are not displayed again after issuance where the product says they are one-time values.
Website, waitlist, and support information
We process the email address you submit to the waitlist, messages you send us, and basic technical information such as IP address, browser or device details, timestamps, and security diagnostics produced when you use the service.
3. Where information comes from
- Directly from you, including signup, uploads, settings, waitlist forms, API calls, and support messages.
- From other Users in your Organization who invite you or configure a Brand.
- From the social platforms you choose to connect.
- Automatically from normal use of our app, API, MCP server, and infrastructure.
4. How we use information
We use personal data to:
- create and secure accounts, Organizations, Brands, and sessions;
- connect accounts and perform the publishing, scheduling, inbox, analytics, API, MCP, and webhook actions you request;
- store media and produce Deliveries, Receipts, Events, and Audit Entries;
- provide support, maintain the waitlist, and communicate service or legal changes;
- prevent abuse, investigate failures, enforce our Terms, and protect the service; and
- comply with legal obligations and resolve disputes.
Depending on the context, we rely on performance of our agreement with you, your consent, our legitimate interests in operating and securing the service, and compliance with legal obligations.
8. Retention and deletion
We keep information while your account or Organization is active and for as long as needed to provide the service, secure it, resolve disputes, and meet legal obligations.
You may request account or Organization deletion by emailing hola@aranistudio.app. After verifying the request and your authority, we will complete the deletion or explain any lawful exception within 30 days. Deletion covers account, Organization, Brand, Connected Account, Post, media, Inbox, API Key, and Webhook data under your control.
We may retain limited records when required for law, security, fraud prevention, or dispute resolution. Protected backup copies age out through normal backup cycles and are not restored for routine product use.
9. Security
We use technical and organizational safeguards appropriate to the service, including encrypted transport, scoped access, protected credentials, and operational audit records. No system is completely secure, so protect passwords and API Keys, restrict grants, and contact us promptly if you suspect unauthorized access.
10. International transfers
Arani is operated from Bolivia. Cloudflare and connected social platforms may process information in other countries through global infrastructure. Where required, we use contractual and technical measures intended to protect information during those transfers.
11. Your rights
Subject to applicable law, you may ask to access, correct, export, delete, or restrict the use of your personal data; object to certain processing; or withdraw consent where consent is the basis for processing. You may also disconnect a Connected Account and revoke platform access.
Send requests to hola@aranistudio.app. We may need to verify your identity and authority over the relevant Organization before acting.
12. Children
Arani is a business service and is not intended for anyone under 18. We do not knowingly collect personal data directly from children.
13. Changes to this policy
We may update this policy as the service or law changes. We will post the revised version here, update the date above, and provide additional notice when a change materially affects your rights.
14. Contact
Questions, privacy requests, and deletion requests may be sent to:
Samuel Eguino
NIT 9392721015
Cochabamba, Bolivia
hola@aranistudio.app
6. Social-platform data and external contacts
Your use of a Connected Account remains subject to that platform’s terms and privacy rules. You choose which accounts to connect and may disconnect them through arani or the platform where available.
If you use arani to process information about customers, followers, message recipients, commenters, or other external people, your Organization is responsible for having a lawful basis, providing any required notice, and honoring their rights. Arani processes that information to provide the service on your Organization’s instructions.